Shipping Policy
At Cheapserinds, we are committed to providing our U.S.-based customers with fast, reliable, and affordable shipping. We understand that receiving your order in a timely manner is important, and we strive to offer the best service for all our domestic customers. Our goal is to make sure your order arrives quickly and safely, so you can enjoy your new hat as soon as possible.
Shipping Methods and Rates
We offer the following shipping options for customers in the United States:
1. Standard Shipping
- Cost: $10.00
- Delivery Time: 7-15 business days (depending on location)
- Free Shipping: For orders over $60.00
Our standard shipping option is perfect for customers looking for an affordable delivery method. Your order will arrive within 7-15 business days, depending on your location. If your order totals over $60.00, you qualify for free standard shipping.
2. Expedited Shipping
- Cost: $20.00
- Delivery Time: 3-7 business days (depending on location)
For those in need of faster delivery, we offer expedited shipping, ensuring your order arrives within 3-7 business days. This is the best choice for quicker service and guaranteed faster delivery.
Order Processing Time
All orders are processed within 1-2 business days after they are placed. Orders placed on weekends or holidays will be processed on the next business day. During high-demand periods, such as holidays or sales, processing times may be slightly longer, but we always do our best to ship your order as quickly as possible.
Tracking Your Order
Once your order has been shipped, we will send you an email with tracking information. You can use this tracking number to monitor your order’s progress until it reaches you. If you have any trouble tracking your order or need assistance, please don’t hesitate to contact our customer service team.
Shipping Restrictions
We currently only offer shipping within the United States. We do not ship to P.O. Boxes or APO/FPO addresses. Please ensure you provide a valid physical address for your delivery.
Address Accuracy
To ensure timely delivery, please carefully check that your shipping information is correct before completing your order. Cheapserinds cannot be held responsible for delays or misdeliveries due to incorrect or incomplete address details. If you notice an error after placing your order, please contact us immediately, and we’ll do our best to correct it.
Lost or Damaged Items
We take great care in packaging and shipping your order, but sometimes items can be delayed, lost, or damaged during transit. If your order is lost or arrives damaged, please contact us within 7 days of receiving your package. We will work with the carrier to resolve the issue and offer a solution, whether that be a replacement or a refund.
- Lost Items: If your order is marked as “delivered,” but you didn’t receive it, please first check with your local postal service. If the issue remains unresolved, contact us, and we will assist you in filing a claim with the carrier.
- Damaged Items: If your item arrives damaged, please take a photo of the damage and email it to us at info@cheapserinds.shop. We will assist you in filing a claim with the carrier and provide a replacement or refund.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns and exchanges within 30 days of delivery. To qualify for a return or exchange, items must be in unused, original condition with all tags and packaging intact. Please contact us before returning your item so we can provide the necessary return instructions.
Customer Support
If you have any questions regarding our shipping policy or need assistance with your order, our customer service team is ready to help. You can contact us through the following details:
- Email: info@cheapserinds.shop
- Phone: +1 920-816-3732
- Address: 599 Yarmouth Rd, Elk Grove Village, IL 60007, United States
We are committed to providing exceptional service and ensuring your shopping experience is seamless and enjoyable.
Conclusion
Thank you for choosing Cheapserinds for your hat needs. We are dedicated to providing you with a hassle-free shopping experience and fast shipping within the United States. If you have any questions or concerns, please don’t hesitate to reach out to us. We’re here to assist you every step of the way.
Comment